Garden Palace Hotel - Surabaya

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

 Breakfast

Continental breakfast

Overview

The superior Garden Palace Hotel is a 4-star property set next to Taman Bungkul, Radjah Skin Design and Al-Akbar Mosque. The hotel occupies 24 floors and was renovated in 2012.

The city center is 10 minute walking distance from the hotel. A museum and monuments lie a short distance away.

The hotel allows quick access to a harbour and bamboo.

Gubeng train station lies within a 10-minute walk. Due to its location 15 km from Juanda airport, fast access to the Garden Palace Hotel is provided.

Rooms

This hotel comprises of comfortable rooms including Royal Twin Room, Club Twin Room and Standard Classic Room with such comforts as flat-screen TV, a dining area, climate control, a living area and a writing desk. Garden Palace Hotel offers rooms with the city view. There are en suite bathrooms with a hairdryer, free toiletries and a shower along with a fridge, a kettle and coffee/tea makers for self-catering.

Eat & Drink

Guests can have breakfast in the café every morning. Dishes of Chinese cuisine are served in the 24-hour restaurant. Refreshing drinks are offered in the lounge bar. Guests can dine at Zangrandi Ice Cream and Warung Sate Kelapa Ondomohen located within 5 minutes' walk away.

Services

There are car rentals available on site.

Relax

The property features cots and a pool for children. Aerobics classes, a fitness center and gymnastics classes are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   350.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Boutiques
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Billiards/Pool tables
  • Aerobics
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Solarium
  • Sauna
  • Garden area
  • Leisure/TV room
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Trouser press
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers

Self-catering

  • Refrigerator

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 6 may stay at the price of IDR 350000 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    500 m
Airports
  • Juanda (SUB)
    11.7 km
  • Abdul Rahman Saleh (MLG)
    74.1 km
Train Stations
  • Gubeng Train Station
    700 m
  • Pasar Turi Train Station Surabaya
    2.3 km
Restaurants
  • Zangrandi Ice Cream
    170 m
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    340 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Club Room
Bed type: Double bed or Twin beds
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Club Suite
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Garden Palace Hotel photos Room
Standard Room
Bed type: Double bed or Twin beds
Size: 33 m²
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  • Air conditioning
  • Shower
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Room facilities
    Garden Palace Hotel photos Room
    Superior Room
    Bed type: Double bed or Twin beds
    Size: 33 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Garden Palace Hotel photos Room
      Deluxe Room
      Bed type: Double bed or Twin beds
      Size: 33 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Garden Palace Hotel photos Room
        Royal Room
        Bed type: Double bed or Twin beds or 1 Super King-size bed
        Size: 32 m²
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information
        Room facilities
          Garden Palace Hotel photos Room
          Royal Suite
          Bed type: Double bed
          Size: 64 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Suite|Royal Club Suite

          Room facilities

            How to reach hotel

            hotel Garden Palace Hotel - Surabaya Surabaya location
            Show big map »

            Hotel Address:

            Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

            Get directions
            City Center
            • Surabaya
              500 m
            Airports
            • Juanda (SUB)
              11.7 km
            • Abdul Rahman Saleh (MLG)
              74.1 km
            Train Stations
            • Gubeng Train Station
              700 m
            • Pasar Turi Train Station Surabaya
              2.3 km
            Restaurants
            • Zangrandi Ice Cream
              170 m
            • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
              340 m
            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              24
            • Number of rooms:
              350

            Hotel Awards

            IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Indonesia

            Use Badge

            Garden Palace Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            • City Center - 400 m

            Places of interest

            • Surabaya Plaza - 200 m
            • Submarine Monument - 300 m
            • Sharp Bamboo Monument - 500 m
            • Taman Remaja Surabaya - 1.2 km
            • Airlangga University - 1.5 km
            • BG Juntion - 1.7 km
            • Gereja Perawan Maria tak Berdosa - 1.7 km
            • Heroes Monument - 2.1 km
            • Atom Market - 2.4 km
            • Bungkul Park - 3.1 km
            • De Javasche Bank - 3.2 km
            • Surabaya Town Square - 3.8 km
            • Bratang Flower Market - 4.1 km
            • Darmo Trade Center - 4.4 km

            Train stations

            • Gubeng Train Station - 600 m
            • Pasar Turi Train Station Surabaya - 2.2 km

            Convention centers

            • Joko Dolog Statue - 400 m

            Shopping areas

            • Grand City Mall - 500 m
            • Hi-Tech Mall - 1.3 km
            • Central Point Mall - 2.7 km
            • House of Sampoerna - 3.1 km
            • Mpu Tantular Museum - 3.5 km
            • Galaxy Mall Surabaya - 4.1 km

            Monuments and Landmarks

            • Cheng Hoo Mosque - 1.2 km
            • Red Bridge Surabaya - 3.0 km
            • Ampel Mosque - 3.8 km

            Business areas

            • Tunjungan Mall - 700 m

            Golf courses and Country clubs

            • Surabaya Zoo - 3.8 km

            Local attractions

            • Taman Bungkul - 2.2 km
              Jalan Raya Darmo, Surabaya
            • Gereja Perawan Maria Tak Berdosa - 2.4 km
              Jalan Kebon Rojo, Surabaya
            • Jembatan Merah - 3.1 km
              Standplaat Jembatan Merah, Surabaya
            • Museum Mpu Tantular - 2.2 km
              Jalan Raya Darmo, Surabaya
            • Museum Sempoerna - 3.2 km
              Taman Sampoerna 6, Surabaya

            Near the hotel

            • Balai Pemuda - 150 m
              Jalan Pemuda 15, Surabaya
            • Taman Hiburan Rakyat - 680 m
              Tambaksari, Surabaya
            • Grahadi Building - 230 m
              Jalan Gubernur Suryo, Surabaya

            Restaurants nearby

            • Zangrandi Ice Cream - 170 m

              Address: Jl. Yos Sudarso No. 15, Genteng

              76% likes this, based on 71 reviews

            • Warung Sate Kelapa Ondomohen - 410 m

              Address: Jalan Walikota Mustajab 36

              53% likes this, based on 28 reviews
              Cuisine: Indonesian

            • Ayam Bakar Primarasa - 640 m

              Address: Jl. Kusuma Bangsa No. 3A
              Phone: 031-531 3000, 534 0387

              63% likes this, based on 38 reviews

            • Pecel Ponorogo Bu Yatin - 340 m

              Address: Jalan Ketabang Kali

              81% likes this, based on 8 reviews
              Cuisine: Indonesian

            • warung ilegal - 420 m

              Address: siwalankerto

              75% likes this, based on 15 reviews
              Cuisine: Indonesian
              Price Range: GBP 4 - GBP 8

            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              24
            • Number of rooms:
              350

            Hotel Awards

            IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Indonesia

            Use Badge

            Hotels nearby
            Rukotel Surabaya
            2 stars
            0.6 km
            Cleo Hotel Surabaya
            2 stars
            0.6 km
            Elmi Hotel Surabaya
            3 stars
            0.7 km
            Wyndham Surabaya
            4 stars
            0.7 km
            Artotel Surabaya
            3 stars
            3 km
            Novotel Surabaya
            4 stars
            4 km
            Cities nearby

            Garden Palace Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

            Average guest rating

            7.8out of 10
            Fabulous
            Based on 26 reviews

            Rating by category:

            Service
            9.0
            Value
            10.0
            Dining
            8.0

            Guest reviews

            • Single
              5.8

              good location - near shopping malls which can supply you with everything

              dirty, bad smell, rooms desperately need renovation

            • Single
              6.2

              The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

              There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

            • Group of friends
              3.8

              I got sick because of the dirty condition(walls) of the buffet corner.

              old condition

            • Single
              7.4

              Clean room.

              Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

            • Group of friends
              10.0

              Breakfast free wi fi staff passions

            • Family with children
              8.8

              Friendly staff

              To be able to speak more english, especially around trying to order room service.

            • Older travelers
              9.2

              We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

              There was nothing to really dislike.

            • Family with children
              6.2

              The double bed is excellent in size.

              Front desk staffs are quite difficult to communicate with.

            • Single
              6.6

              Good and clean

              When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

            • Group of friends
              9.6

              A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

              1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

            • Family with children
              7.4

              The hotel located close to the center of the city and plaza surabaya.

            • Group of friends
              10.0

              I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

            • Group of friends
              7.8

              Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

            • Older travelers
              7.4

              Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

              Romm floor is linoleum. Looks a bit cheap. Bathroom small

            • Single
              7.8

              Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

            How to reach hotel

            hotel Garden Palace Hotel - Surabaya Surabaya location
            Show big map »

            Hotel Address:

            Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

            Get directions
            City Center
            • Surabaya
              500 m
            Airports
            • Juanda (SUB)
              11.7 km
            • Abdul Rahman Saleh (MLG)
              74.1 km
            Train Stations
            • Gubeng Train Station
              700 m
            • Pasar Turi Train Station Surabaya
              2.3 km
            Restaurants
            • Zangrandi Ice Cream
              170 m
            • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
              340 m
            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              24
            • Number of rooms:
              350

            Hotel Awards

            IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Indonesia

            Use Badge