Garden Palace Hotel - Surabaya

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

 Breakfast

Continental breakfast

Overview

The superior Garden Palace Hotel is a great place in an industrial area of Surabaya. The hotel occupies 24 floors and was renovated in 2012.

Nestled in the heart of Surabaya and a 10-minute walk from Gubeng train station. The property is about 5 minutes' walk of Sharp Bamboo Monument, Tunjungan Mall and Grahadi Building.

Shopping centers, souvenir shops and stores are also set close by.

Garden Palace Hotel is within about 10 minutes' walk of the center of Surabaya. Juanda airport is 15 minutes' drive from the hotel.

Rooms

All 330 non-smoking rooms at Garden Palace Hotel feature individual climate control, a minibar, Wi-Fi, satellite TV and IDD telephone. They are fitted with a fridge, an electric kettle and coffee/tea makers as well as en suite bathrooms with a bathtub, a shower and free toiletries.

Eat & Drink

Every morning full American buffet breakfast is served in the royal dining room. Japanese dishes are served in the 24-hour restaurant. The in-house bar features a terrace and free Wi-Fi and offers tea and coffee.

Services

There are car rentals available on site.

Relax

Guests will enjoy using a wellness center and a sauna after a busy day in Surabaya. For active guests aqua fitness, aerobics classes and gymnastics classes are provided.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   330.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Boutiques
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Billiards/Pool tables
  • Aerobics
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Spa & wellness center
  • Sauna
  • Massage
  • Garden area
  • Leisure/TV room
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Trouser Press
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers
  • Hair dryer on request

Kitchen facilities

  • Refrigerator
  • Electric kettle

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from 1200 hours

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no cribs provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    500 m
Airports
  • Juanda (SUB)
    11.7km
  • Abdul Rahman Saleh (MLG)
    74.0km
Restaurants
  • Zangrandi Ice Cream (cuisine: Ice Cream)
    220 m
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    380 m
Hotel information
  • Check-In:
    from 1200 hours
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    330

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Club Room
Bed type: Double or Twin beds
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Double or Twin CLUB

Club Suite
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Garden Palace Hotel Standard Twin RoomGarden Palace Hotel Standard Twin RoomGarden Palace Hotel Standard Twin Room
Standard Twin Room
Bed type: Double or Twin beds or Double Bed or 2 Single beds
Size: 32m2
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  • Air conditioning
  • Shower
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Double room

Room facilities
    Suite
    Check Prices
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    Garden Palace Hotel Superior RoomGarden Palace Hotel Superior RoomGarden Palace Hotel Superior Room
    Superior Room
    Bed type: Double or Twin beds or 2 Single beds or Double Bed
    Size: 33m2
    Check Prices
    • Air conditioning
    • Shower
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    Double or Twin SUPERIOR

    Room facilities
      Garden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe Room
      Deluxe Room
      Bed type: Double or Twin beds or 2 Single beds or Double Bed
      Size: 33m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Double or Twin DELUXE

      Room facilities
        Garden Palace Hotel Royal RoomGarden Palace Hotel Royal RoomGarden Palace Hotel Royal Room
        Royal Room
        Bed type: 2 Single beds or Double Bed
        Size: 32m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Double room

        Room facilities
          Garden Palace Hotel Royal SuiteGarden Palace Hotel Royal Suite
          Royal Suite
          Bed type: Double Bed or 2 Single beds
          Size: 64m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Double room

          Room facilities

            How to reach hotel

            hotel Garden Palace Hotel - Surabaya Surabaya location
            Show big map »

            Hotel Address:

            Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

            Get directions
            City Center
            • Surabaya
              500 m
            Airports
            • Juanda (SUB)
              11.7km
            • Abdul Rahman Saleh (MLG)
              74.0km
            Restaurants
            • Zangrandi Ice Cream (cuisine: Ice Cream)
              220 m
            • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
              380 m
            Hotel information
            • Check-In:
              from 1200 hours
            • Check-Out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              24
            • Number of rooms:
              330

            Hotel Awards

            IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Indonesia

            Use Badge

            Garden Palace Hotel Location

            Legend
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            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
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            • General

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            What's nearby

            Popular areas

            • City Center - 400 m

            Local Attractions

            • Taman Bungkul - 2.2km
              Jalan Raya Darmo, Surabaya
            • Gereja Perawan Maria Tak Berdosa - 2.5km
              Jalan Kebon Rojo, Surabaya
            • Jembatan Merah - 3.2km
              Standplaat Jembatan Merah, Surabaya
            • Museum Mpu Tantular - 2.2km
              Jalan Raya Darmo, Surabaya
            • Museum Sempoerna - 3.1km
              Taman Sampoerna 6, Surabaya

            Near the hotelNear the hotel

            • Balai Pemuda - 110 m
              Jalan Pemuda 15, Surabaya
            • Taman Hiburan Rakyat - 730 m
              Tambaksari, Surabaya
            • Grahadi Building - 240 m
              Jalan Gubernur Suryo, Surabaya

            Restaurants Nearby

            • Zangrandi Ice Cream - 220 m

              Address: Jl. Yos Sudarso No. 15, Genteng

              76% likes this, based on 71 reviews
              Cuisine: Ice Cream

            • warung ilegal - 420 m

              Address: siwalankerto

              63% likes this, based on 14 reviews
              Cuisine: Indonesian
              Price Range: GBP 4 - GBP 8

            • Ayam Bakar Primarasa - 650 m

              Address: Jl. Kusuma Bangsa No. 3A
              Phone: 031-531 3000, 534 0387

              63% likes this, based on 38 reviews

            • Pecel Ponorogo Bu Yatin - 380 m

              Address: Jalan Ketabang Kali

              81% likes this, based on 8 reviews
              Cuisine: Indonesian

            • Warung Sate Kelapa Ondomohen - 460 m

              Address: Jalan Walikota Mustajab 36

              54% likes this, based on 26 reviews
              Cuisine: Indonesian

            Hotel information
            • Check-In:
              from 1200 hours
            • Check-Out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              24
            • Number of rooms:
              330

            Hotel Awards

            IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Indonesia

            Use Badge

            Hotels nearby
            Cities nearby
            • Tuban (Bali) hotels - 87km
            • Malang hotels - 81km
            • Batu (East Java) hotels - 67km
            • Probolinggo hotels - 78km
            • Blitar hotels - 113km
            • Tulungagung hotels - 127km
            • Pasuruan hotels - 45km
            • Kediri hotels - 101km
            • Bojonegoro hotels - 96km
            • Mojokerto hotels - 44km

            Garden Palace Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

            Average guest rating

            7.8out of 10
            Excellent
            Based on 23 reviews

            Rating by category:

            Service
            9.0
            Value
            10.0
            Dining
            8.0

            Individual guest reviews

            • Single
              5.8

              good location - near shopping malls which can supply you with everything

              dirty, bad smell, rooms desperately need renovation

            • Single
              6.2

              The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

              There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

            • Group of friends
              3.8

              I got sick because of the dirty condition(walls) of the buffet corner.

              old condition

            • Single
              7.4

              Clean room.

              Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

            • Group of friends
              10.0

              Breakfast free wi fi staff passions

            • Family with children
              8.8

              Friendly staff

              To be able to speak more english, especially around trying to order room service.

            • Older travelers
              9.2

              We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

              There was nothing to really dislike.

            • Family with children
              6.2

              The double bed is excellent in size.

              Front desk staffs are quite difficult to communicate with.

            • Single
              6.6

              Good and clean

              When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

            • Group of friends
              9.6

              A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

              1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

            • Family with children
              7.4

              The hotel located close to the center of the city and plaza surabaya.

            • Group of friends
              10.0

              I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

            • Group of friends
              7.8

              Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

            • Older travelers
              7.4

              Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

              Romm floor is linoleum. Looks a bit cheap. Bathroom small

            • Single
              7.8

              Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

            How to reach hotel

            hotel Garden Palace Hotel - Surabaya Surabaya location
            Show big map »

            Hotel Address:

            Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

            Get directions
            City Center
            • Surabaya
              500 m
            Airports
            • Juanda (SUB)
              11.7km
            • Abdul Rahman Saleh (MLG)
              74.0km
            Restaurants
            • Zangrandi Ice Cream (cuisine: Ice Cream)
              220 m
            • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
              380 m
            Hotel information
            • Check-In:
              from 1200 hours
            • Check-Out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              24
            • Number of rooms:
              330

            Hotel Awards

            IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Indonesia

            Use Badge