Garden Palace Hotel - Surabaya

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Outdoor dining area

A la carte restaurant

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The superior Garden Palace Hotel offers accommodation in an industrial area of Surabaya. The hotel occupies 24 floors and was renovated in 2012.

You can find Tunjungan Mall, Monkasel and Balai Pemuda only 100 meters from the property. Guests can get to Surabaya city center, which is 1 km away.

Museum Sempoerna is 3.1 km from the hotel and Red Bridge Surabaya is 3.1 km away.

Garden Palace Hotel lies within 15 minutes’ drive to Juanda airport.

Rooms

There are 350 comfortable rooms at Garden Palace Hotel feature coffee/tea makers, a wardrobe, a laptop safe, a writing table and a DVD player. Garden Palace Hotel offers rooms with the city view. Guests can also use a fridge, a dishwasher and a kettle.

Eat & Drink

A breakfast is served in the dining area. Residents can try dishes of Chinese cuisine at the restaurant. Guests can try refreshing drinks in the café bar. Zangrandi Ice Cream and Killiney Kopitiam offer an assortment of dishes within 250 meters of the property.

Services

The on-site car rentals help to explore the area.

Relax

Guests with children can use babysitting, cots and a pool available on the premises. Active guests can make use of gymnastics classes, a fitness centre and aerobics classes offered on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   350.

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Facilities

General

  • No smoking on site
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Boutiques
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Aqua fitness
  • Billiards/ Pool tables
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Outdoor dining area

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • In-room desk
  • Trouser press
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer on request
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 6 may stay at the price of IDR 350000 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    500 m
Airports
  • Juanda (SUB)
    11.7 km
  • Abdul Rahman Saleh (MLG)
    74.0 km
Train Stations
  • Gubeng Train Station
    700 m
  • Pasar Turi Train Station Surabaya
    2.4 km
Restaurants
  • Zangrandi Ice Cream
    220 m
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    380 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Double or Twin CLUB

Club Suite
  • Max occupancy:

    2 persons

  • Check Prices
Garden Palace Hotel photos Exterior Hotel information
Standard Room
City view
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Socket near the bed
  • Wake up service
Room Description:

Standard|Standard Classic Room

Suite
  • Max occupancy:

    1 person

  • Check Prices
Garden Palace Hotel photos Room
Superior Room
City view
  • Room size:

    33 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Socket near the bed
  • Wake up service
Room Description:

Double or Twin SUPERIOR

Garden Palace Hotel photos Room
Deluxe Room
City view
  • Room size:

    33 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Double or Twin DELUXE

Garden Palace Hotel photos Room
Royal Room
City view
  • Room size:

    32 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Garden Palace Hotel photos Room
Royal Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Super King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa
  • Dining:Coffee/tea maker
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service

Garden Palace Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Surabaya Zoo3.7 km

Popular areas

  • City Center400 m
  • Joko Dolog Statue400 m

Places of interest

  • Surabaya Plaza200 m
  • Taman Remaja Surabaya1.2 km
  • Airlangga University1.5 km
  • BG Juntion1.8 km
  • Gereja Perawan Maria tak Berdosa1.8 km
  • Heroes Monument2.2 km
  • Atom Market2.4 km
  • Bungkul Park3.1 km
  • De Javasche Bank3.2 km
  • Surabaya Town Square3.8 km
  • Bratang Flower Market4.0 km
  • Darmo Trade Center4.3 km

Train stations

  • Gubeng Train Station600 m
  • Pasar Turi Train Station Surabaya2.3 km

Shopping areas

  • Grand City Mall500 m
  • Tunjungan Mall700 m
  • Hi-Tech Mall1.3 km
  • Central Point Mall2.7 km
  • Galaxy Mall Surabaya4.0 km

Monuments and Landmarks

  • Submarine Monument300 m
  • Sharp Bamboo Monument500 m
  • Cheng Hoo Mosque1.2 km
  • Red Bridge Surabaya3.1 km
  • Ampel Mosque3.8 km

Museums

  • House of Sampoerna3.1 km
  • Mpu Tantular Museum3.4 km

Local attractions

  • Taman Bungkul2.2 km
    Jalan Raya Darmo, Surabaya
  • Gereja Perawan Maria Tak Berdosa2.5 km
    Jalan Kebon Rojo, Surabaya
  • Jembatan Merah3.2 km
    Standplaat Jembatan Merah, Surabaya
  • Museum Mpu Tantular2.2 km
    Jalan Raya Darmo, Surabaya
  • Museum Sempoerna3.1 km
    Taman Sampoerna 6, Surabaya

Near the hotel

  • Balai Pemuda100 m
    Jalan Pemuda 15, Surabaya
  • Taman Hiburan Rakyat730 m
    Tambaksari, Surabaya
  • Grahadi Building240 m
    Jalan Gubernur Suryo, Surabaya

Restaurants nearby

  • Zangrandi Ice Cream220 m

    Address: Jl. Yos Sudarso No. 15, Genteng

    76% likes this, based on 71 reviews

  • warung ilegal420 m

    Address: siwalankerto

    63% likes this, based on 14 reviews
    Cuisine: Indonesian
    Price Range: GBP 4 - GBP 8

  • Ayam Bakar Primarasa660 m

    Address: Jl. Kusuma Bangsa No. 3A
    Phone: 031-531 3000, 534 0387

    63% likes this, based on 38 reviews

  • Pecel Ponorogo Bu Yatin380 m

    Address: Jalan Ketabang Kali

    81% likes this, based on 8 reviews
    Cuisine: Indonesian

  • Warung Sate Kelapa Ondomohen460 m

    Address: Jalan Walikota Mustajab 36

    54% likes this, based on 26 reviews
    Cuisine: Indonesian

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Hotels nearby
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0.6 km
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Artotel Surabaya
3 stars
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Novotel Surabaya
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Cities nearby

Garden Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

Average guest rating

7.8out of 10
Fabulous
Based on 26 reviews

Rating by category:

Service
9.0
Value
10.0
Dining
8.0

Guest reviews

  • Single
    5.8

    good location - near shopping malls which can supply you with everything

    dirty, bad smell, rooms desperately need renovation

  • Single
    6.2

    The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

    There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

  • Group of friends
    3.8

    I got sick because of the dirty condition(walls) of the buffet corner.

    old condition

  • Single
    7.4

    Clean room.

    Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

  • Group of friends
    10.0

    Breakfast free wi fi staff passions

  • Family with children
    8.8

    Friendly staff

    To be able to speak more english, especially around trying to order room service.

  • Older travelers
    9.2

    We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

    There was nothing to really dislike.

  • Family with children
    6.2

    The double bed is excellent in size.

    Front desk staffs are quite difficult to communicate with.

  • Single
    6.6

    Good and clean

    When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

  • Group of friends
    9.6

    A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

    1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

  • Family with children
    7.4

    The hotel located close to the center of the city and plaza surabaya.

  • Group of friends
    10.0

    I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

  • Group of friends
    7.8

    Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

  • Older travelers
    7.4

    Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

    Romm floor is linoleum. Looks a bit cheap. Bathroom small

  • Single
    7.8

    Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    500 m
Airports
  • Juanda (SUB)
    11.7 km
  • Abdul Rahman Saleh (MLG)
    74.0 km
Train Stations
  • Gubeng Train Station
    700 m
  • Pasar Turi Train Station Surabaya
    2.4 km
Restaurants
  • Zangrandi Ice Cream
    220 m
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    380 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge